Support

How can we help?

Keys are issued by hand so capacity is reserved per tier. Tell us your plan and we'll send yours.

Send a request

Response times

BasicBest effort
Premier24 hours
Platinum4 hours

Try these first

Check current system status → Browse the FAQ → Error code reference → Key security guide →

Before you write

· Never paste a full API key. The last four characters are enough.
· Include the id from a failing response if you have one.
· For security reports, use the Security report topic.

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